Shipping policy
1. Shipping Policy
Thank you for shopping with Reslova. We are proud to offer worldwide shipping so customers around the globe can enjoy our products.
Processing Time All orders are processed within 1–3 business days after payment confirmation. Orders are not processed or shipped on weekends or public holidays.
Shipping Time Estimated delivery times may vary depending on your location:
- United States: 7–15 business days
- United Kingdom: 7–15 business days
- Canada: 7–15 business days
- Australia & New Zealand: 7–15 business days
- Europe: 7–15 business days
- Rest of World: 10–25 business days
Please note that delivery times are estimates and may be affected by customs, courier delays, holidays, or local postal services.
Shipping Cost We offer worldwide shipping. Shipping rates are calculated at checkout based on your destination and order details.
Order Tracking Once your order has been shipped, you will receive a confirmation email with your tracking information. Please allow 2–5 business days for tracking updates to appear.
Customs, Duties & Taxes International orders may be subject to customs fees, import duties, taxes, or other charges required by your country. These charges are the customer's responsibility and are not included in the product or shipping price.
Incorrect Shipping Address Please make sure your shipping address is correct before placing your order. We are not responsible for orders shipped to incorrect or incomplete addresses provided by the customer.
Lost or Delayed Packages If your order is significantly delayed, please contact us at info@reslovashop.com and we will help you investigate the issue with the shipping carrier.